We're hiring
At scale, the Left Hand doesn’t even know the Right Hand exists
Imagine a world where you can get a real-time analysis of any customer based on the ground truth in all your teams' communications
Imagine a world where you can get a real-time analysis of any customer based on the ground truth in all your teams' communications
The “Fog of Business” descends as your many teams struggle to operate with the nimbleness of a small one.
Critical insights, parallel actions, and urgent decisions get trapped in siloed communications, reporting and ticketing systems, or CRM databases.
Leaders and managers lack a complete picture and access to the ground truth of enterprise-scale information, and can’t search for the urgent matters they don’t know about to begin with.
We all know that the internal depiction of a customer relationship is often incomplete. And we all want sales, CS, product, and support teams working as one, using an objective understanding of current events.
Obligatory status meetings and QBRs are biased and become routine at scale, not because they drive progress - they’re just the only way people know to strive for clarity and alignment.
But, there’s hope: combining digital communications, natural language understanding, and AI reasoning holds the promise of a complete picture of your most important relationships.
We believe there’s an opportunity for many teams to work together as effectively as people in a small team,
thanks to the AI technology we're building.
We revolutionize how companies understand and work with their enterprise customers by mining the ground truth and leading indicators in communications.
With a complete picture in hand, teams can act as one to quickly react to customer opportunities and issues
to drive better outcomes.